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billing office

Take the Business Office Patient Satisfaction SurveyIf you have questions, or if you need more information, please contact your patient accounts representative at one of the following phone numbers, which are assigned according to your last name. You may also contact the business office through e-mail at billing@kishhospital.org. This e-mail is UNSECURE so any confidential information is sent at your own discretion.

If you would like to request an itemized bill, please call 815.756.1521 x158344.

Seniors: Confused about your health insurance?
The Senior Health Insurance Program, SHIP, helps Medicare recipients understand benefits, supplementary insurance programs and the prescription drug plan Medicare Part D. For information call 815.756.1521 x153344

Commercial Insurance or Medicaid Questions

If your last name begins with the letter:

  • A - E, please call Mary Lou at 815.748.8347
  • F - H, please call Debra at 815.748.8906
  • I - K, please call Emily at 815.748.8366
  • L - Q, please call Kami at 815.748.8349
  • R - Z, please call Brenda at 815.748.8989
Financial Assistance

As a charitable institution, KishHealth System and its hospitals and other affiliates recognize the importance of providing Charity Services to the community.

For questions regarding your Financial Disclosure Worksheet, please call:

  • If your last name begins with the letter A - L, Lisa at 815.756.1521 x153547
  • If your last name begins with the letter M - Z, Rachel at 815.756.1521 x158344

For information, click here or call (815) 748-8983. Fax your completed Financial Disclosure Worksheet to 815.748.8354.

Illinois Pre-Existing Coverage

The Illinois Pre-Existing Condition Insurance Plan (IPXP) is the state’s federally funded, high-risk insurance pool, which provides health coverage for qualified uninsured residents with pre-existing conditions. Information about the plan can be found using the link below.

www.insurance.illinois.gov/ipxp

Insurance Providers

Kish Hospital is contracted with:

  • Aetna PPO
  • American Psyche System (APS) Healthcare
  • Blue Cross Blue Shield PPO
  • Tricare (Champus) / ChampVA
  • Cigna
  • Coventry
  • DeKalb County Purchasing Group
  • ECOH (Employers Coalition on Healthcare)
  • Great West Life
  • Health Alliance
  • Health Financial Network (HFN)
  • Humana/Choicecare PPO
  • Multiplan
  • OSF HealthPlans PPO
  • Personal Care
  • Preferred Care Network (PCN)
  • Preferred Plan, Inc. (PPI)
  • Private Healthcare Systems (PHCS)
  • Three Rivers Provider Network (TRPN)
  • United Healthcare
  • Viant Payment Systems

KishHealth Counseling is contracted with:

  • American Psyche System (APS) Healthcare
  • Blue Cross Blue Shield
  • Blue Cross HMO (only with authorized referral)
  • Cigna
  • Health Alliance
  • Health Financial Network (HFN)
  • Humana
  • Magellan
  • Medicare
  • Preferred Care Network (PCN)
  • Preferred Plan, Inc. (PPI)
  • United Behavioral Health (UBH)
Medicare Questions

If your last name begins with the letter:

  • A - I, please call Debra 815-748-8906
  • J - Q, please call Emily 815-748-8366
  • R - Z, please call Teresa 815-748-8364
Patient Balances

Kishwaukee Community Hospital offers a variety of options for payment of your patient balance. For information, please call 800.397.1521 and select option 1.

If you are unable to contact a person directly, please leave a message and your call will be returned promptly.