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If you have questions, or if you need more information, please contact your patient accounts representative at one of the following phone numbers, which are assigned according to your last name. You may also contact the business office through e-mail at billing@kishhospital.org. This e-mail is UNSECURE so any confidential information is sent at your own discretion.
If you would like to request an itemized bill, please call 815.756.1521 x158344.
Commercial Insurance or Medicaid Questions
If your last name begins with the letter:
- A - E, please call Mary Lou at 815.748.8347
- F - K, please call Alice at 815.748.8906
- L - Q, please call Kami at 815.748.8349
- R - Z, please call Rebecca at 815.748.8989
Financial Assistance
As a charitable institution, KishHealth System and its hospitals and other affiliates recognize the importance of providing Charity Services to the community.
For questions regarding your Financial Disclosure Worksheet, please call:
- If your last name begins with the letter A - L, Lisa at 815.756.1521 x153547
- If your last name begins with the letter M - Z, Rachel at 815.756.1521 x158344
For information, click here or call (815) 748-8983. Fax your completed Financial Disclosure Worksheet to 815.748.8354.
Illinois Pre-Existing CoverageThe Illinois Pre-Existing Condition Insurance Plan (IPXP) is the state’s federally funded, high-risk insurance pool, which provides health coverage for qualified uninsured residents with pre-existing conditions. Information about the plan can be found using the link below.
Insurance Providers
Kish Hospital is contracted with:
- Aetna PPO
- American Psyche System (APS) Healthcare
- Blue Cross Blue Shield PPO
- Tricare (Champus) / ChampVA
- Cigna
- DeKalb County Purchasing Group
- ECOH (Employers Coalition on Healthcare)
- Great West Life
- Health Alliance
- Health Financial Network (HFN)
- Humana/Choicecare PPO
- Multiplan
- OSF HealthPlans PPO
- Personal Care
- Preferred Care Network (PCN)
- Preferred Plan, Inc. (PPI)
- Private Healthcare Systems (PHCS)
- Three Rivers Provider Network (TRPN)
- United Healthcare
- Viant Payment Systems
KishHealth Counseling is contracted with:
- American Psyche System (APS) Healthcare
- Blue Cross Blue Shield
- Blue Cross HMO (only with authorized referral)
- Cigna
- Health Alliance
- Health Financial Network (HFN)
- Humana
- Magellan
- Medicare
- Preferred Care Network (PCN)
- Preferred Plan, Inc. (PPI)
- United Behavioral Health (UBH)
Medicare Questions
If you have questions regarding Medicare, please call Teresa at 815.748.8364.
Patient Balances
Kishwaukee Community Hospital offers a variety of options for payment of your patient balance. For information, please call 800.397.1521 and select option 1.
If you are unable to contact a person directly, please leave a message and your call will be returned promptly.












