The Joint Commission, which grants accreditation to healthcare organizations, conducts regular unannounced surveys of the KishHealth System hospitals including Kishwaukee Community Hospital in De Kalb, IL and Valley West Community Hospital in Sandwich, IL. The purpose of Joint Commission surveys is to evaluate organizations’ compliance with nationally established standards. Survey results are used to determine whether, and the conditions under which, accreditation should be awarded to the organization.
The Joint Commission standards deal with organization quality, safety-of-care issues, and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may contact either hospital’s administrative offices. If anyone continues to have concerns, The Joint Commission can be contacted at:
Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Or Phone: 800-994-6610
Or Email: complaint@jcaho.org
The KishHealth System will not take any disciplinary or retaliatory action against any employee (including, but not limited to physicians, staff, volunteers and students) reporting safety or quality of care concerns to The Joint Commission.
This notice is posted in accordance with The Joint Commission's accreditation participation requirements.
